@extends('layouts.main') @section('breadcrumb')

Escalation Details

@endsection @section('content')
{!! Form::label('name', 'Name*:') !!} {!! Form::text('name', $escalation->name, ['class' => 'form-control','disabled'=>'disabled']) !!}
{!! Form::label('queue_id', 'Queue*:') !!} {!! Form::select('queue_id', \App\Models\Queue::getSkywatchList(), $escalation->queue_id, ['class' => 'form-control','disabled'=>'disabled']) !!}
{!! Form::label('case_type_id', 'Type of Case*:') !!} {!! Form::select('case_type_id', \App\Models\SubTypeOfCase::getAll(), $escalation->case_type_id, ['class' => 'form-control','disabled'=>'disabled']) !!}
{!! Form::label('status', 'Status:') !!} {!! Form::select('status', [1=>'Active',0=>'Inactive'], $escalation->status, ['class' => 'form-control','disabled'=>'disabled']) !!}
Positions*:
Priority Time Low*:
Respond, min
Resolve, min
Priority Time Medium*:
Respond, min
Resolve, min
Priority Time High*:
Respond, min
Resolve, min
Priority Time Critical*:
Respond, min
Resolve, min
@foreach($escalation->escalationRules as $item)
{!! Form::select('position['.$item->id.']', $escalation->positions()->where('id',$item->position_id)->pluck('name','id')->toArray(), $item->position_id,['disabled'=>'disabled','class' => 'form-control']) !!}
{!! Form::number('priority_low[' . $item->id . ']', $item->priority_low, ['disabled'=>'disabled','class' => 'form-control']) !!}
{!! Form::number('priority_low_tr[' . $item->id . ']', $item->priority_low_tr, ['disabled'=>'disabled','class' => 'form-control']) !!}
{!! Form::number('priority_medium[' . $item->id . ']', $item->priority_medium, ['disabled'=>'disabled','class' => 'form-control']) !!}
{!! Form::number('priority_medium_tr[' . $item->id . ']', $item->priority_medium_tr, ['disabled'=>'disabled','class' => 'form-control']) !!}
{!! Form::number('priority_high[' . $item->id . ']', $item->priority_high, ['disabled'=>'disabled','class' => 'form-control']) !!}
{!! Form::number('priority_high_tr[' . $item->id . ']', $item->priority_high_tr, ['disabled'=>'disabled','class' => 'form-control']) !!}
{!! Form::number('priority_critical[' . $item->id . ']', $item->priority_critical, ['disabled'=>'disabled','class' => 'form-control']) !!}
{!! Form::number('priority_critical_tr[' . $item->id . ']', $item->priority_critical_tr, ['disabled'=>'disabled','class' => 'form-control']) !!}
@endforeach
@endsection