CASE #{{$cases->id}} has been reported by {!! $cases->owner_data !!}.
@php
$user_id = \App\Models\IUser::where('email',$email)->first();
if($user_id){
$queues_user = \App\Models\QueueUsers::where('user_id',$user_id->id)->first();
if($queues_user){
$queue = \App\Models\Queue::where('id',$queues_user->id)->first();
}
}
@endphp
----------------------------------------
{{$cases->type_of_case_data}} #{{$cases->id}}: {{$cases->name}}
{{env('APP_URL')}}/{{$link}}
CASE {{$cases->type_of_case_data}} #{{$cases->id}} Assignee to you
----------------------------------------
* Author: {!! $cases->owner_data !!}
* Priority: {!! $cases->getPriorityStatus() !!}
@if($cases->organization_data)
* Organization: {!! $cases->organization_data !!}
@endif
* Service: {!! (\App\Models\Service::where('id',$cases->service_id)->first())?\App\Models\Service::where('id',$cases->service_id)->first()->short_name : '-' !!}
@if($cases->billable)
* Billable: {!! $cases->getBillableStatus() !!}
@endif
@if($cases->case)
* Cause: {!! $cases->case !!}
@endif
* Status {!! $cases->getStatus() !!}
----------------------------------------
@php
$descrp = str_replace('/tonews','https://'.env('APP_INTRANET_DOMAIN').'/tonews',$cases->description);
@endphp
{!!$descrp!!}
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