CASE #{{$cases->id}} has been created by {!! $cases->owner_data !!}.
@php $user_id = \App\Models\IUser::where('email',$email)->first(); if($user_id){ $queues_user = \App\Models\QueueUsers::where('user_id',$user_id->id)->first(); if($queues_user){ $queue = \App\Models\Queue::where('id',$queues_user->id)->first(); } } @endphp
----------------------------------------
{{$cases->type_of_case_data}} #{{$cases->id}}: {{$cases->name}}
{{env('APP_INTRANET_DOMAIN')}}/{{$link}}

* Author: {!! $cases->owner_data !!}
@if($cases->queue) * Queue: {!! \App\Models\Queue::getListNames($cases->queue) !!}
@endif * Priority: {!! $cases->getPriorityStatus() !!}
@if($cases->organization_data) * Organization: {!! $cases->organization_data !!}
@endif * Service: {!! (\App\Models\Service::where('id',$cases->service_id)->first())?\App\Models\Service::where('id',$cases->service_id)->first()->short_name : '-' !!}
@if($cases->billable) * Billable: {!! $cases->getBillableStatus() !!}
@endif @if($cases->case) * Cause: {!! $cases->case !!}
@endif * Status {!! $cases->getStatus() !!}
@if($cases->assigned_user_data) * Assignee: {!! $cases->assigned_user_data !!}
@endif ----------------------------------------
@php $descrp = str_replace('/tonews','https://'.env('APP_INTRANET_DOMAIN').'/tonews',$cases->description); @endphp {!!$descrp!!}

 
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