@php $history = \App\Models\CaseHistory::where('case_id',$cases->id)->orderBy('id','desc')->first(); $user_id = \App\Models\IUser::where('email',$email)->first(); if($user_id){ $queues_user = \App\Models\QueueUsers::where('user_id',$user_id->id)->first(); if($queues_user){ $queue = \App\Models\Queue::where('id',$queues_user->id)->first(); } } @endphp CASE #{{$cases->id}} has been updated by {{$history->user_data}}.
@if($history->description) {!! $history->description !!}
@endif @if($history->note) * Note {!! $history->note !!}
@endif
----------------------------------------
{{$cases->type_of_case_data}} #{{$cases->id}}: {{$cases->name}}
{{env('APP_URL')}}/{{$link}}

* Author: {!! $cases->owner_data !!}
* Priority: {!! $cases->getPriorityStatus() !!}
@if($cases->organization_data) * Organization: {!! $cases->organization_data !!}
@endif * Service: {!! (\App\Models\Service::where('id',$cases->service_id)->first())?\App\Models\Service::where('id',$cases->service_id)->first()->short_name : '-' !!}
@if($cases->billable) * Billable: {!! $cases->getBillableStatus() !!}
@endif @if($cases->case) * Cause: {!! $cases->case !!}
@endif * Status {!! $cases->getStatus() !!}
@if($cases->assigned_user_data) * Assignee: {!! $cases->assigned_user_data !!}
@endif ----------------------------------------
 
You have received this notification because you have either subscribed to it, or are involved in it.