Thank you for choosing GLESEC for your cyber-security needs.  Pleased help us to continue to improve our service by taking a few minutes to complete this evaluation form.
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                                    (Please cross the appropriate response)
                                    
                                    
                                        
                                            
                                                Excellent 
                                                Good 
                                                Average 
                                                Poor 
                                                Bad 
                                                N/A 
                                             
                                         
                                     
                                    1. Did we meet the following targeted production turnaround deadlines o  approval was submitted in  final form?
                                    
                                        
                                            Agreed deadline was met
                                        
                                        
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                                            Were deadlines established?
                                        
                                        
                                     
                                    
                                        
                                            If yes, were these deadlines met?
                                        
                                        
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                                            Were deadlines established?
                                        
                                        
                                     
                                    
                                        
                                            If yes, were these deadlines met?
                                        
                                        
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                                            Monthly Reports (if applicable) 
                                        
                                        
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                                    2. Did you feel your Project Manager was accessible?
                                    
                                        
                                            Returned phone calls within 4 hours
                                        
                                        
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                                            Answered emails within 24 hours
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str8'])
                                        
                                     
                                    
                                    3. Did you feel our staff was accessible in the following ways:
                                    
                                        
                                            Returned phone calls within 4 hours
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str10'])
                                        
                                     
                                    
                                        
                                            Answered emails within 24 hours
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str11'])
                                        
                                     
                                    
                                    4. Were problems, if any solved in an efficient and timely manner:
                                    
                                        
                                        
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                                    5. Have we worked with you in a respectful and professional manner?
                                    
                                        
                                        
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                                                Excellent 
                                                Good 
                                                Average 
                                                Poor 
                                                Bad 
                                                N/A 
                                             
                                         
                                     
                                    1. Do you feel the overall accuracy of our work as submitted in final form is
                                    
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str15'])
                                        
                                     
                                    
                                    2. Please grade our knowledge level in the following areas if applicable: 
                                    
                                        Overall Security knowledge
                                        
                                            @include('contact.quality_control_row', ['name'=>'str16'])
                                        
                                     
                                    
                                        Security Support Management
                                        
                                            @include('contact.quality_control_row', ['name'=>'str17'])
                                        
                                     
                                    
                                        Programming
                                        
                                            @include('contact.quality_control_row', ['name'=>'str18'])
                                        
                                     
                                    
                                        Security Assessments
                                        
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                                        Architecture and Design
                                        
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                                        General Security Consulting
                                        
                                            @include('contact.quality_control_row', ['name'=>'str21'])
                                        
                                     
                                    
                                    3. Please grade the quality of our work in these areas if applicable:
                                    
                                    
                                        Security Deployment
                                        
                                        
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                                        Security Consulting
                                        
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                                        Project Management
                                        
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                                        Programming
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str25'])
                                        
                                     
                                    
                                        Architecture and Design
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str26'])
                                        
                                     
                                    
                                    4. Please grade the availability of our systems and software if applicable:
                                    
                                    
                                        Accessibility of our Network and Systems
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str27'])
                                        
                                     
                                    
                                        Servers and system up and operating
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str28'])
                                        
                                     
                                    
                                    5. Please grade the performance of our systems and software if applicable:
                                    
                                        Network Response Time
                                        
                                        
                                            @include('contact.quality_control_row', ['name'=>'str29'])
                                        
                                     
                                    
                                        Servers Performance
                                        
                                        
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                                        Software Performance
                                        
                                        
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                                        1. What would you like to see improved? 
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                                        2. What were you most satisfied with? 
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                                        3. Would you recommend our services?  If No, please state why: 
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                                        4. Comments: 
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